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FAQ

  • How long is processing time for bundles/closures/frontals?
    Typically bundles/closures/frontals are 24 hours. Once payment is made successful, our hair will be shipped out the same day. Typically, our customers receive our hair within 2-5 days. Different states may vary on delivery time. No worries, we will communicate with you during the delivery transportation.
  • How long is processing time for your clothes?
    Our processing time varies with the clothes, majority of our clothes processing time is 24-48 hours. We choose clothing that will not only provide excellent quality but also fast shipping. No worries, we will communicate with you during the delivery transportation.
  • Do CreativeKollection accept refunds or exchanges?
    Unfortunately, we do not accept refunds or exchanges due to pandemic COVID-19. In the future, we will continue no refunds or exchanges policy. We strive to provide the best products for our customers.
  • How can I subscribe or be more connected with CreativeKollection?
    Subscription currently is presented at the bottom of each page. A quick email inputted, click send and you are all set. Our subscribers receive deals before released on website and have the advantage to download the app which is connected to us via phone. Also, customers who subscribe will receive, at random, surprise gifts such as gift cards. Subscribe now
  • Does CreativeKollection have any social media?
    Yes we currently have facebook CreativeKollection KishaLove with our logo on profile. In the future, we will have instagram and tiktok. Stay connected Follow Us Stay In Tuned Support
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